Join Grenville Crest in just a few steps
This is a legal Agreement between you ("User") and Grenville Crest ("Bank") governing your use of our online and mobile banking services (the "Service"). By registering for and using the Service, you agree to be bound by these Terms and Conditions.
By completing the registration process and using the Service, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please do not register for or use the Service. We may update these terms from time to time, and will notify you of any material changes via email or through the Service.
Grenville Crest provides online and mobile banking services that allow you to view account balances, transfer funds, manage cards, and manage your personal information. The availability of specific features may vary based on your account type and location.
To use the Service, you must provide accurate and complete personal information during registration. You are responsible for maintaining the confidentiality of your username, password, and PIN. You agree to notify Grenville Crest immediately if you suspect any unauthorized access to your account. Grenville Crest will never ask you to share your password via email, phone, or text message.
Grenville Crest is committed to protecting your personal information. We will not sell, exchange, or release your personal or account information to any third party without your express consent, except as required by law, court order, or government regulation. Please refer to our Privacy Policy for complete details on how we collect, use, and protect your information.
You agree to: (a) provide accurate and truthful information; (b) keep your contact information up to date; (c) protect your login credentials and not share them with anyone; (d) review your account statements regularly and report any discrepancies promptly; (e) use the Service only for lawful purposes; and (f) comply with all applicable laws and regulations.
The Service is provided "as is" without warranties of any kind. Grenville Crest shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. This includes, but is not limited to, damages resulting from service interruptions, data loss, or unauthorized access to your account due to your failure to maintain security.
By enrolling in our Service, you may receive transaction alerts and security notifications via email, SMS, or push notification. These alerts are provided for your convenience and security. Message and data rates may apply. You can manage your alert preferences through the Service settings.
This Agreement shall be governed by and construed in accordance with applicable federal and state laws. Any disputes arising from this Agreement shall be resolved through binding arbitration or in the appropriate courts of jurisdiction.
If you have questions about these Terms and Conditions, please contact our customer service team through the Service or visit any Grenville Crest branch location.
© 2026 Grenville Crest. All rights reserved.
Grenville Crest values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our banking services.
We collect personal information necessary to provide you with banking services, including:
We use your personal information to:
We do not sell your personal information. We may share your information only:
Grenville Crest employs industry-standard security measures to protect your personal information, including:
You have the right to access, correct, or delete your personal information. You may also opt out of certain marketing communications. To exercise these rights, please contact our customer service team or visit your account settings.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through the Service or via email.
© 2026 Grenville Crest. All rights reserved.
By agreeing to this Electronic Disclosure, you consent to receive all account-related communications, agreements, documents, notices, and disclosures ("Communications") from Grenville Crest electronically rather than in paper form.
This consent covers all Communications related to your accounts and services, including:
To access and retain electronic Communications, you need:
When Communications are available, we will send you an email notification with instructions on how to access them through your Grenville Crest Online Banking account. Some Communications may be sent directly to your email address.
You are responsible for maintaining a valid email address and notifying us promptly of any changes. You can update your contact information anytime through Online Banking or by contacting customer service.
You may request a paper copy of any electronic Communication by contacting us. A fee may apply for paper copies as outlined in our fee schedule. Requesting a paper copy will not withdraw your consent to electronic delivery.
You may withdraw your consent to electronic Communications at any time by contacting customer service. Please note that withdrawing consent may result in fees for paper delivery or, in some cases, account closure if electronic delivery is required for your account type.
Your consent to electronic Communications is provided pursuant to the Electronic Signatures in Global and National Commerce Act (E-SIGN Act). Electronic Communications have the same legal effect as paper documents with handwritten signatures.
© 2026 Grenville Crest. All rights reserved.